Access Control, SmartCard and RFID Proximity Readers

RMA Request Form

Please complete this RMA request form in its entirety for an authorization number. All RMA inquiries submitted will be handled within 48 hours from the time it was first submitted - excluding Saturdays and Sundays. Our normal hours of operation is from 8:30AM to 5:30PM PST, Monday through Friday.

ALL FIELDS ARE REQUIRED

Contact Name:

Company Name:

Company Phone:

Company Address:

Your eMail Address:

Check Your Preferred Contact Method:
eMail: Phone:

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EQUIPMENT INFORMATION

Equipment Model:

Invoice Number:

Serial Number:

Version Number:

Problem Description:

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Equipment Model:

Invoice Number:

Serial Number:

Version Number:

Problem Description:

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ADDITIONAL EQUIPMENT INFORMATION

Equipment Model:

Invoice Number:

Serial Number:

Version Number:

Problem Description:

Our Current Return Merchandise Authorization Policy:

RF Logics will authorize material to be returned for credit under the following conditions:

Incorrectly ordered material may be returned within thirty days of delivery and is subject to a minimum 25% restocking charge to cover handling, inspection and testing. No freight charges will be credited.
Special ordered or non-standard material cannot be returned for credit.
A request for a Return Authorization Number must be made within thirty days after receipt of material to qualify for credit consideration. No material will be accepted by the Company without the issue of a Return Authorization Number prior to shipment.
Material authorized for return must be sent prepaid within fifteen days of issue date of the Return Authorization Number.

370 Amapola Ave. Suite 106
Torrance, CA 90501
Toll Free 866-943-3815
Tel. 310-782-8383 Fax. 310-782-8298